My left hearing aid had to be sent out 2 times to be repaired and then right before the warranty expired they replaced the circuit board but rescinded an extended warranty offer. Then just 2 months later the right hearing aid quit working. I was told it would be $275 to repair. I am suffering hard times because of COVID-19 and can't afford that. Now the left one that was basically replaced is not working on and off. I contacted customer service via email through a link on-line support gave me and they didn't even bother to respond. I am highly irritated considering the amount of money I spent on them and no help from Starkey! Buyer beware User's recommendation: DONT BUY.