23 May, 2014 → by ClaimboUser341313
Headache pain at back when using the bed and no assurance of help from the manager.
Three months ago my husband bought 2 queen size bed for my kids. at first my kids were excited but after a few weeks they don't want their bed in spite the fact that we bought cartoon characters covers and bed sheets which they love. We decided to sleep with the bed in exchange of our own bed from my kids. At first we notice we were uneasy and can't sleep tight. We thought it was just those days that we are not in good mood sleep days....However weeks past its not just the uneasiness but also pain at the lower back.Again it never come up to our mind that it was the culprit bed until I was pissed of and complain to my husband that the queen size bed tilt my body..it puts me in the middle after a few minutes even I sleep near the edge. So we decided to sleep at the sofa floor for a two weeks now. I never complain sleeping on the floor rather this culprit sofa bed bought at surplus by my husband. My husband complain to the store.They call back at me. What frustrate me is that they interrogate me with questions that made me a fool....like the manager asking maybe the kids are jumping because he also has kids too...well not mine...my kids are not ignorant between trampoline and bed. And he wondered why we bought queen size each for my kids????? (like when was the written scripture that prohibited to buy queen size for my kids, its not your money anyway!) HE DOUBTED THE CUSTOMERS!!!! i MEAN WHAT KIND OF PEOPLE YOU HAVE!!! We were looking forward to take THESE BED things being cared because we want it long-term to be with us.....the manager tried to boast at me that his somebody greater than me...the *** I cared....I paid my money to the things I want to buy that is efficient and new....and his closing remarks was " you know we are only retailer...we will report to the supplier but whatever they say we can't do anything at all. My goodness! Should I get a lawyer just to waste my time with this kind of store and people. How many customers you will treat this way. I will escalate this matter if this bed is not replace with better one. I| did not just waste my money for a garbage I get!!!!!...