From 2014 I joined Information Technology Program, paid my fees and started studying online. After about 8 months website of university stopped, no information at all about it, after about six more months website worked. I continued and finished 83% of the program. But then I received a call from university that I needed to pay the fees of certifying and legalizing my certificate, it was too much, but after negotiation I found myself obliged to pay. I paid from more than 3 months but haven't got my documents until now? Any advice