They came out over tow months ago (early June) and all I wanted was a new shower wall. The guy who came out said someone would call in two weeks to set up an appointment. I wrote the deposit check which they cashed June 17. I haven't seen or heard from them since. I called the second week of July and the girl on the phone said their computers were down but I would get a call the first or second week of August. It's August 18 right now and I just called again and I'm being told people are in training for scheduling and therefore I may get a call back Friday when they figure it out. I tried the 800 number and it's disconnected, I tried to chat online and I got a "Pissed Consumer Terms and Agreements" form to fill out. REALLY??? At this point I want my deposit funds back because this is absolutely ridiculous! User's recommendation: Ridiculous and unprofessional, stay away.