24 Jul, 2021 → by ClaimboUser366490
Harassment, Ignoring questions/concerns
1
I have never been late on one payment. Suddenly I started receiving 5-7 texts a day from them saying I am late on my payments. I went into the store on July 10th to ask the reasoning for these texts, the employee informed me I was on weekly payments. I told her that was incorrect and needed to be fixed, I made a payment that day on my couch. 6 days later on July 16th I called and made a payment on my TV. When for the SECOND TIME I was told I am on weekly payments. I have been texted and called more than 10 times a day since then, and this is turning into harassment. User's recommendation: Always double check your payments. They will switch you to weekly so they can charge you late fees.