I purchased a hammock stand on 7/3/2020 and it rusted out in 3 months. I called they took 2 months to reply, so when I called them back they said the manufacturer bliss hammocks does not warranty against rust. I complained on twitter so they blocked me, when they called me their customer service dept called me a [censored] and asked me if an alligator bit the hammock stand. When I asked to escalate he put his wife on the phone since I know they are not working in an office. A manager called me back and when I told him he said that he will find out who called me. He called back and said they could not find it in the logs but they will not stand behind their hammock stand.