we were hit by someone with brethren mutual insurance and I can't tell you what a wonderful experience it was. Within 10 days, the adjuster was out, appointments were made, repairs made and the car was done. They paid for everything and all I heard from the repair shop and the rental car place was that they are easy to deal with. This is the 2nd time I have had to deal with this car and the other insurance company took over a month to even get a statement from the party who hit me