The new Great Call and Best Buy's Medial Alert Emergency alert device is nothing but a fake perpetrated by the two companies Great Call and its parent company Best Buy have been selling and advertising how great this device is for us the disabled and ill. As we have now been told after over 18 complaints that is not working, GC finally admitted that it is on recall as it is a deeply defective device and has not worked since day one. Both companies have tried to manipulate there way into an excuse to con the people who need a emergency device were all subjected to the fraud and lies of Great Call and Best Buy.