Lawn starter was supposed to cut my grass on april.25. No one showed up. Nicholas sent me a message, he said his truck broke down. He said I'm going to have to reschedule you. He said I promise to be there at 2:00pm, he still didn't show up. He sent another message may.2, letting me know that he's trying to switch up his route and he told me he went ahead and switched the date to Thursday the 13th- Friday the 14th for a new service date. I told him no thanks, I was charged for service that you didn't do, I want a refund asap.I do not want anyone to schedule a service date for me. Sunday I received a message from Shara, she apologize and she wants to investigate . I can't believe I am having all of these problems with one company. I was also sent a picture of someone else's yard. For the last time, lawn starter did not cut my grass, I have pictures send me the right email and I'll prove it. please investigate this problem and give me my refund.