15 Mar, 2021 → by ClaimboUser601569
Got wrong item delivered, and was told the day of pickup and no call item still laying it my living room
1
We came in the IKEA store in Brooklyn, told the customer representative what we wanted. Got it delivered on time. However, after paying some $250. 00 to mount the item, only to realize one part is not what we wanted. We call customer service who give us a case number date and time that item will be pick up. It has been over a week no pick up, no call no credit.