I placed an order for a baby gift, a ring in december, paid via paypal, still have not had delivery in february, Lodged complaint with payapl, they have been given post tracking number that says delivered, so they will not take it further, i have asked on more than 15 occassions to get a refund as they have no signature and i have not had the goods Gemologica never, nbver reply either via the website or via e amil Do not use them Do not use them I am £250 out of pocket due to there lack of delivery and response !