We bought a membership to Palace Resorts in January, 2011 based on their agreement to take ownership of our timeshare week. Palace Resorts contracted with Global Resort Transfer to take our timeshare week at Mountainside Lodge. The past 14 months have been a nightmare attempting to complete the transfer. Global Resort Transfer rarely responds to emails or phone calls. Their neglect has now resulted in my responsibility to pay 2012 maintenance fees. They owe me $873. They have refused to pay the fees, instead blaming Mountainside Lodge. I've been copying member services at Palace Resorts hoping they will intervene.