I ordered glasses in May and they were never sent. The company has not kept me updated and I have reached out numerous times via email, online chat, and the customer service hotline with no luck or clear answer. They blamed their third party distributor for the delay but I contacted DHL and they said the package was never picked up. I am extremely frustrated and disappointed At this point I just want a refund since obviously the glasses are not coming and no one can figure out what's going on. I keep reaching out and getting the same generic, automated response. This is ridiculous