My wife and myself were bought Experience vouchers via Activity Superstore. We have obviously not been able to use same up to expiry date due to Coronavirus. Have gone through Validation system but being charged to extend the use date. Why? We were not allowed to use these gifts due to Covid. Also, although Activity Superstore would not know this, we are in our late 70s and my wife has had cancer since last year and just been given the OK to remove self isolation. Why doesn't their website have any information about what to do regarding Covid and why, through no fault of our own, be expected to pay more.