1 Jan, 2018 → by ClaimboUser146027
gift certificate promotion scam of adorama
*SOLVED
3
I have made a purchase of over $1000 on Adorama.com and used the visa gift certificate promotion of adorama. I received $50 gift certificate (maximum amount of the promotion). I used it once for a $19.99 product. When I was trying to use it again, I found that $30 left in the gift certificate was gone. I was told by the customer service that the so called gift certificate of Adorama is only good for 'one time' use. I did find these in section of 'terms and conditions' lengthy and in small fonts towards the end of email delivering the 'gift certificate'. I tried to request a $30 gift certificate since apparently adorama tried its best to mislead consumer to call a one-time coupon a 'gift certificate' without specifying the most important 'terms' in an obvious place. I was denied three times by different customer-no-service personnel. So, Adorama is trying to allure consumer by its 'gift certificate' promotion, then rips off us. Adorama doesn't have customer service! Be Careful with this company!!