I was purchased a gift card for the amount of $150 for two days now, I have went to the fantastic Sam's in Gallipolis Ohio and have been turned away because they were understaffed and not able to perform the I hairstyle and request that I've made.After being turned away two days in a row, and driving 45 minutes, they again refused and would not offer a refund or Make any attempt two fulfill my request. I was not asking for anything out of question. I was attempting to get mine and my grandmothers hair done today because we have an important event to go to tomorrow Thursday, June 24. I was told to come back again tomorrow for two days in a row. The store is obviously understaffed and he has no prior training to customer satisfaction.