Transfast held up a transaction because of their Compliance Department flagged it for no reason. They called me while I was busy so I couldn't answer. I called back and their customer service had no clue and transferred me to compliance. This department is absolutely worthless. All they do is block at random transactions. And for the dumbness reasons. So I explained the transaction, though it is not any of their business. The agent said he will bring it to a supervisor and they will call me back, which they never did. Then I found a message they sent when I couldn't answer the first time. They wanted a copy of my identification. The problem is they already have it on file, the agent location took a photo of it when I did the transaction. Another transaction I did, the agent at a different location copied my ID. Really, how many times do they need the same information!