Stream energy cut my gas off today, march 10th. I received a notice that I have to pay the overdue balance by march 16th and the cutoff date would be march 17th. When I calledcustomer service they stated that I was told march 8th is the cutoff date. I do not have any notice about the march 8th cut off For the past due amount. Also, their app stated that I was over paying my bill, and my balance is 0. Why would I even receive a statement stating the cutoff is it 17th in the first place if it is actual cut off is the 8th??? Where did the 17th cut off date even come from if the actual cutoff date is the 8th? Iam so confused on that.