Received damaged persimmon, followed website instructions to complete form on line. I have called several times. Ms. Charlotte stated a horticulturist would review my info. Then I spoke with someone else she said the fulfillment team would be in touch. I have yet to hear anything from them or read any correspondence. This is ridiculous. I submitted my info April 8th and it has been an adequate amount of time for someone to reach out. They have lost a customer.