Finchoice and their employees are not good to do business with I phoned on sunday the 15 august 2021 to claim for my late mothers funeral policy that she had with them they told me send documents to their email address which they gave, the next day I went to send all the documents when I called back on tuesday they wanted the name of the email address which I sended my documents from for them to see my email I phoned again the other call centre agent said I must have a reference number so I looked for it and finally found it when I called back again the other lady said I must resend the documents, so the 19th I send everything again on the 20 when I called back the agent said I should for 24 hours so I decided to call back on the 21st and then they had a other storie that I should email and query when I did that I got a email back stating that they will get back to me in the next 24 hours, 24hours were over I called again 22 aug she said I must call on monday again because her supervisor is not there, its been a full week now and all I get from them is they dont see any documents which is so unfair because people every month and they dont deliver Finchoice are happy to take peoples money each and every month but when its their time to do their work they dont they have alot of stories, I'm sorry but I will never in my life do business with finchoice they waste your money your time and your airtime