I would rate FTD a zero if this review site would let me.FTD is the absolute worst company and I will never, ever, ever order anything from FTD ever again for as long as I live. I ordered flowers for Mothers Day (5/13/18) to be delivered on Fri (5/11//18). Later on Fri 511/18, FTD confirmed the delivery, however, the flowers were not delivered. The next day Sat. FTD sends an email indicating that the delivery could not be met and the absolute best that they could do is deliver the flowers a day after Mother's Day on 5/14/18. FTD is completely incompetent and I will go out of my way to ensure that upper management knows how *** FTD is since this is not the first time my delivery was missed by more than 2 days. I am so disgusted with FTD and their exceptionally poor customer service that I just canceled my order to avoid more aggravation with this company. I want to make FTD management aware of my complaint so that they can fire the incompetent people and replace them with robots. At least robots are trainable! Don't ever order from FTD - they are too incompetent and stupid to get anything done correctly.