13 Nov, 2020 → by ClaimboUser606417
Frozen cartridge in the wall for bathtub faucet.
1
Let the buyer beware! I recently purchased a home warranty plan with Select Home Warranty. This company is dishonest and does not provide full information upon signing up. I put in a claim for a plumbing problem and it was denied. Someone came out and informed me it was not normal wear and tear and I was not covered. How could a cartridge inside the wall not a fixture not be covered. I gave this company another chance as I had a problem with my garage door closing. After three days I received a letter from Select telling me they did not have anyone right now to send out to address our problem and that I should get my own repairman to evaluate the issue and perhaps they would reimburse me. I cancelled this contract and they charged me $75 plus a prorated amount of $140 for canceling. Note I was never supplied with a copy of the contract and I was with Select for only one month. I paid $460 for contract and was only returned $300 for one month of non-service.