27 Nov, 2019 → by ClaimboUser854471
freezing train & duplicate ticket/charge
1
Not only did I receive a duplicate charge for my ticket that was definitely not my fault that has yet to be resolved, it is absolutely freezing on this train. In addition, they have now just told us the train will also be delayed at least 20 minutes. The entire experience has been miserable. Im on the train from Roma Tib to Milano Centrale 14:18 on 27 Novembre.