Regarding : A phone I returned to an approved shop after being convinced to try risk free from fido/rogers sales a few years ago - This was returned because I didn't have time to try it and they would not extend the time, so it was returned as received to their approved local shop. They then tried to UPS me a phone (more than twice !) which I refused, telling me it was damaged and charged me some 800$, yet this was false. Over the years a collections tried to exort double that for interest, yet it was not my phone - I had no plan no contract. It has since been added fraudulently to my credit file and needs to be corrected and damages paid for this continued defamation. Please contact my lawyer with settlement of this c/o 2 @ L3M 2W7 This is not my first reporting of complaint about this.