11 Mar, 2021 → by ClaimboUser813598
Fraud billing!!! HORRID service from your overseas call center reps
1
On 2/23 my husband had Best Buy Geek Squad come to our home and hook up a WiFi booser for $99 that with tax came to $106.99. Today I received an email telling me your FRAUD SQUAD hit me $475.99 for my subscription! I NEVER subscribed to anything remotely close to Geek Squad, have ZERO need for this have tried for over the past 30 minutes to speak to a call center rep that has 1/2 a brain cell to assist me but it's useless, none speak English and hang up on me so I am telling you I DO NOT want this, will dispute the charge with my credit card company and NEVER shop Best Buy EVER again! Mrs Steven Irenze a.k.a Deb Gray Hudson FL 34667 Click here for the accessible version Order Confirmation Wed, 10 Mar 2021 9:32 Billing Team ([protected]@gmail.com) To:you Details Alternate text Dear [protected]@aol.com, Thank you for using network Services. This email is to inform you that your annual subscription with GeekSquad is renewed. The plan was confirmed at your end. We have charged 475.99 USD. Your order details are: Order ID: [protected] Total Amount: 475.99 USD Product name: Network Services Payment method : Online/card Transaction Date: March 10th 2021. Your Purchased: Alternate text Windows Services $475.99 Sub-total $475.99 Sales tax (VAT) 0.00 Total $475.99 To upgrade/cancel your subscription, please contact our customer service desk given below. (Working Monday-Saturday, 8AM - 8PM EST) +[protected] Sincerely Chris IMPORTANT: Please do not reply to this message or mail address. For any issues, please reach our Customer Contact Centre ©GeekSquad Ltd. All Rights Reserved Terms & Conditions | Unsubscribe Reply Reply All Forward