DONT BUY FROM THEM!! What a horrible experience of false advertising, false promises and potential fraud. LOOK ON FACEBOOK, YELP and BBB for REAL REVIEWS! Buying a boat should be an enjoyable experience. It should be one that you don't regret. DONT buy with BoatN RV Supercenter-- you might regret it like I do. We bought a boat from them online A new boat. They told us we HAD to buy a service warranty to buy down the rate. That ended up being a lie--I verified it with US Bank who funded it. They delivered a used boat with damage. The driver wouldn't let us refuse delivery. We called and said this wasn't what we bought. They told us we were stuck with it and that we should have refused delivery. We threatened a lawsuit. They came back and got it. They agreed to work with us on an actual new boat. We bought a different boat. They kept our $3500 from the downpayment on the falsely advertised boat and refused to apply it to the new one. They then didn't cancel the old loan Rewrote a new loan. Didn't pay off the old loan And now we have 2 outstanding loans, WEEKS of begging for answers (we're going on 6 weeks now) Ken and Joel have made promises. Ken stopped responding. They delivered the new boat. We found a rip in the fabric. We called Ken. He ignored us. We called the warranty company we were forced to buy a contract with. They said Boat N RV never transferred the warranty So we're stuck AGAIN with a boat with damage We're out $3500 in downpayments $3500 for a service contract we can't use and didnt want And I have now involved the attorney general, CFPB and my bank. Listen, buying a boat should be an enjoyable experience. It should be one that you don't regret. DONT buy with BoatN RV Supercenter AKA Factory Direct Marine and RV if that is what you're looking for. User's recommendation: Dont buy from them!!