My reference number is *[protected]* My account was handed over to Fourie and Associates, On 20 May 2021 I made a cash payment of my settlement amount of N$ 24 00.00 They emailed me a settlement letter without proof of cash payment receipts. I wasn't happy with the letter hence letter sounds as if I did bank transaction payment. I called and Emailed them several times to provide me with cash receipts which they failed to do and made an excuse of they don't give cash receipts when settlement payment is made. I tried calling again to speak to their supervisor but receptionist and the guy who took cash payment and emailed me the settlement letter keeps avoiding me to talk to supervisor or get my cash payment receipts For cash payment I need the cash payment receipt and the letter should also be change and state that I made a cash payment and to reflect on the letter with reference number. Please can you look into this and advise. Since money is involved and to avoid money fraud. Regards