I purchased a 2016 Ford escape (new) and at the time I also purchsed the Ford Premium extended warranty. My car is now 4 years old and has 37000 miles. I began to experience air conditioning issues so I contacted the dealer about repairs and my warranty I purchased at the time I bought the car. The dealer advised me that Ford no longer honors those warranties and I was told to call Ford warranty services. That office is in the Phillipines and after several frustrating conversations with non-english speaking representatives I think they told me what the dealer told me "Ford no longer honors their extended warranties". I paid $1, 200 for that and now when I need it Ford stopped honoring that warranty. Ford is a rip off as dealers continue to offer these warranties that Ford pushes and does not honor. DO NOT BUY ONE OF THESE USELESS WARRANTIES IT IS JUST A WAY FOR THE DEALER TO MAKE MORE MONEY AND RIP OFF THE CONSUMER.