I recently purchased a dozen of roti from Verulam pick and pay store and found a bunch of African hair braiding on the roti's and took it back same day for the teller to tell me that I can't return it as it is a fresh food product and I should lodge a complaint only to find out that the manager is not in Went back 2 days later and he cannot assist me as they say to much time has passed and it's a fresh food product I should have taken a photo after telling that I came to the store and that he was not in at the time which was the day I bought it he got quite angry and started screaming and yelling and made it seem as if I was wrong in front of all the patrons of the store it was quite embarassing and I left