15 Nov, 2020 → by ClaimboUser521648
Flowers were never delivered.
I placed an order on Friday, November 13 for flowers. I wanted the flowers delivered on Saturday, November 14th. I received an email letting me know they delivered the flowers. I call my Sister-in-law to wish her a happy birthday, and she never received the flowers. I called customer service and the Pro Flowers decided to change the date of delivery. I was never contacted of this change, and they would deliver the flowers on Monday, Her Birthday is on Sunday not Monday. POOR CUSTOMER SERVICE . YOU LOST A CUSTOMER