I booked tickets (booking reference RCSRTW) Brisbane-Cooma-Brisbane for 22/08/21 & 27/08/21 well in advance (2 months or so) with no COVID restrictions in destination area. A month ago lockdown was announced over there (whole NSW) with flight rescheduled in inappropriate for my family way. I tried to reach Gotogate customer service via email ([protected]@gotogate.support) and phone (+[protected]) but no reply and phone is obviously dead. I require flight cancellation and refund.