Passed the required course for First Aid and CPR, paid the $24 for EACH course. I requested the email version of the large size and got an confirmation number for each. Never received the certificate, but did receive the confirmation email. At this point just want to speak to a person, cause there is not one working number available. There has to be a good reason for this nonsense. If there will not be an explanation then at least refund the money and stop wasting our time. These certifications are needed for our work.