12 Feb, 2019 → by ClaimboUser149739
fire alarm going off; pipes leaking
1
Took a half hour for them in portage indiana to find my reservation and check me in. 2:30 am the fire alarms went off for 5 minutes (front desk said go back to sleep). Pipe in the bathroom leaked and got all the clothes/shoes wet. Worst experience and wouldn't recommend this hotel chain because they do not try to fix the problem nor please the guest.