My Name is Chetansinh Y. Rathod. I had applied for the admission in Diploma in Hotel Management at Bloomsbury Business School London. College told me to pay 50% of tuition fees as a study deposit in order to issue visa letter. I paid 100% instead of 50% of the course fees. After receiving my course fees they did sent me a visa letter. I’ve also received a fee schedule from the college which clearly says that study deposit is 100% refundable upon rejection. The service was quite nice till now. I had applied for the visa at Mumbai embassy but due to my previous application refusal my application has been refused again with the same copied reason from my previous refusal. Now the problem starts now on. I’ve sent my refusal copy along with original visa letter to college asking for my refund. College is denying to pay back tuition fees which has been paid in full. I’ve been in touch with their local agent (now they don’t represent the BBS) and they are trying to help me with great support. The agent told us to write to UKBA and to you to solve this issue as I know the money is with college and college is responsible to pay back the tuition fees because I refused for the visa. The college is clever, during my admission and visa procedure the refund policy was straight forward (I have a printout of the policy). Now when I asked for refund they said to me that they need a refusal letter copy and original visa letter. I did sent those documents. After analyzing my refusal they changed their refusal policy. I’ve been spoken one of Entry Clearance officer at Mumbai outlining the problem I have. He told me that college can not keep your money whatsoever reason of refusal student may have. College must pay back course fees as student has been refused. Please try to help me with this matter. This post was submitted by chetanrathod.