KB stand firm on NOT to refund the deposit we made to the options we picked at the KB design center. We are not satisfied because we picked the options on Feb 13 2020 and the lockdown started Feb 14 - KBs reason was they already placed the order, but they did not build the house in April as promised but built it probably in September until now its not yet completed since they sold it to another buyer. I believed they have not ordered my options yet because the lockdown due to the pandemic started the next day after I picked the options and then I officially canceled the purchase of the home on May and as I previously mentioned until now they have not completed building the house. Since they are a big company they can always return those items or use for another buyer. The only big thing we pick on the options are the floor which cost $11,000, water softener, etc. I was hoping for a then to refund my deposit for the options also because of our tight financial situation due to this pandemic.