I processed my refund through turbo tax online. In March 15 it was scripted and on March 30 it was released to TurboTax. They use Santa Barbara tax group to process their payments to turbo tax. I elected to have my processing fees taken out of my return. These people have my refund. They emailed me asking me to upload the front and back of my drivers license I did that on the 30th of April. Since then TurboTax has told me that I would have my money on Friday morning for sure. Everyday now they said I would receive it the next day. Now they can't get a hold of these people. Hey have several numbers and they all start with a recording. I enter my information and it then notifies me that my account has unusual activity. Then directs me to go to the same website where I uploaded my information. I attempt to enter my info and it gives me an error that my social is not valid to enter. ( because I already uploaded it once) I received emails again stating I need to upload my info. So I'm stuck because they won't release it until I upload and I can't upload again. They don't know here a problem and it's impossible to get a hold of them I'm so irritated by this I need help in telling them I have every right to get my money as all the turbo tax informs me. Here's my info David A Duran 15320 Pinion Dr Reno, NV 89521 [protected] Return amount $39, 588 Filled Single Last four of social 3434 DOB 04/05/1969