Airfare.com claimed that they were NOT able to find me an available return flight after I changed my retun date and paid a change fee of $350. I personally looked the availability of flights in the airline involved and found that, contrary to arfare.com's claim, there were many seats still availble on the requested return date. I am trying to ask for a refund of the change fee since I no longer intend to use the retrun ticket I originally bought from airfare. I did not realize how bad this agency was until this experieince. I hope people will read all the complaints about airfare and will not use this agency.