1 Jan, 2018 → by ClaimboUser316902
False advertising in flyer dated Dec. 3 – 9, 2015
2
On Dec. 3/15, at approximately 5:20 p.m., I entered The Source store in Innisfail, Alberta, wanting to buy 2 INSTAX mini rainbow films for a Christmas present. These were advertised in the Dec. 3 - 9 flyer as being on sale for $8.99 each. The ad states the $8.99 price is for either a 10-pack of Instax mini or Instax mini rainbow film, and does not differentiate in price between the two. The manager at the Innisfail store was very rude, and said the ad was a misprint and that she had received an e-mail saying this price was only applicable to the mini (plain color background film). Nowhere was posted a notice to customers that this ad was an error, which is generally the case. As I wanted the 2 pkgs. rainbow colored film, I did not purchase any.Your ad is not only misleading, but as mentioned earlier, false advertising. No doubt you will lose other customers over this item as well, as it is a pretty popular product. Perhaps a little proof reading of your ads would be prudent before they are published in a flyer for all your customers to view. Thank you.