I spent 2 hours online shopping your Black Friday sale this morning. The 1st page of your website stated BLACK FRIDAY SALE EXTRA 50% OFF on all sale items! I chose 11 items from the "home" tab under the Black Friday sale. After 2 hours of shopping I checked out, only to discover I did not receive ANY ADDITIONAL OFF!! I called customer service & the representative took my entire order by phone again! It still did not give me the additional 50% off! I spoke to a Mgr & she was SO RUDE!! She refused to give me the discount & did not care that I was upset or that your advertising was so misleading! I AM VERY DISAPPOINTED IN DILLARD'S!! I cancelled my entire order!!!