1 Jan, 2018 → by ClaimboUser899296
false advertising and unbelievable shipping costs per item — unethical presentation of sales

1

Less than 24 hours ago I placed the below order. I want it canceled IMMEDIATELY. I do not plan to pay $184.77 in shipping costs on bracelets. If it takes 2-3 weeks for personalized orders and it's been less than 24 hours since I placed my order, everything should be able to be canceled, especially since you had everything in stock with personalization. I shouldn't have to pay for stock on hand. My original order showed a subtotal and total of $26.77, no shipping on the initial invoice. I will go to social media sources if necessary. Of the bracelets I ordered, only 5 were personalized. The other 16 were stock on hand. $.99 bracelets (w/discount) are pretty costly with shipping of $184.77 -- $13.22 for a $.99 bracelet This is definitely not something that is mentioned when ordering Dear Sheila Bales, Thank you for contacting MonogramHub.com. We will be glad to assist you. These particular promotions are designed to be ordered separately and to be sent out as gifts to anywhere in the United States or Canada. We cannot commit to ship in bulk. Regardless of the shipping method all coupons and promotional orders will carry over an individual shipping charge. We are not able to cancel the order. Due to the nature of personalized items all sales are final. Once placed, your order is immediately sent to our production facilities. Best Regards, Please refund the money back to my credit card. If you have questions, please call me at 918_XXX-XXXX. Sheila Bales
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