Booked a flight on 13/01/21 from Palma de Mallorca to Menorca for two persons flying on 28/06/21 one way. Booking reference - [protected]. Airline was Iberia. Two bags and travel insurance - total £173.07. Upon cancelling flight due to covid on 15/03/21, was advised by eDreams that the airline would take 3 to 6 months to give refund however we should have been refunded straight away by dreams through the travel insurance. we have had no response to our emails since then.