Fake internet accounts were created on my emirates ID without my information, please note case highlights: 03 fake internet accounts were activated against my emirates id on same day in March 2018 ([protected], [protected], [protected]) On my visit to DU Customer care for sim in June 2018 I was informed that I have DU outstanding for internet connections I registered complaint to DU for fake accounts in June 2018 (TT# 1-[protected]) They did not had my email address earlier, they asked my details for updating in my system so that can update regarding my complaint to DU and to TRA. Since then I have been receiving threats of legal notice and to clear outstanding for account which I never used Upon several follow-ups there was no response from DU management so i registered complaint in TRA I still did not receive any update on this case, and in December 2018 I received a call from Tasheel on behalf of DU to clear outstanding I re-registered my complaint to TRA and next day I received call from DU that they were not able to find any record for 02 accounts out of 03 which were activated on same day. Therefore they have waived off amount of 02 accounts but I have to pay for 01 account. DU representative said they will send account contract and supporting documents, which they later sent me after 02 years in 2021 having fake signature and email ID. This is very strange and I want to understand that: On same day how can 03 accounts on same emirates ID can be activated without verification Why DU is able to find record against only 01 out of 03 (Available contract is having fake sign which does not match with my EID and email ID is random) Why DU took almost 06 months to address my complaint which is after registering 02 complaints to TRA I demand to investigate DU verification team as they are using our documents to issue fake accounts, getting benefit and approving cases without proper verification. Hence basis on above case please waive off this fake account and do internal investigation on DU officers involved in sales, verification and approval process. Regards, Fahad Kamran