I worked for HMS and owned stock in the company in 1986, 87 and I think 1988. Today I saw the public ratings of one star for HMS. Instead of five stars, perhaps the rating company should offer 10 stars so that the public can more closely define the service to be even closer to the bottom. Well, I listed 908 Chelmsford Court Va Beach, Va. on September 24, 2019 and sent the paperwork in on the same day. I called today to see if the warranty was ever received. Yes, it was received, but it didn't matter that the I failed to receive confirmation. I don't know who Cinch Home Services is, but I'm looking elsewhere from now on for a warranty company.