I purchased the highest tier warranty available from Cinch Home Services, covering appliances and systems, over the phone. I was told my deductible would be $50. I was never sent a copy of the contract, despite calling to request it several times. The first time I had to call for service, it took TWO MONTHS just to...
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I worked for HMS and owned stock in the company in 1986, 87 and I think 1988. Today I saw the public ratings of one star for HMS. Instead of five stars, perhaps the rating company should offer 10 stars so that the public can more closely define the service to be even closer to the bottom....
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They call daily never leave a message, we do not pick up bozo phone calls. calls started with the caller ID Cross Country, Changed to Cinch Home Services just came up under TotalProtect. [protected] to my knowledge we have no business with them. Have caller id, nomorobo and a call blocking device on the phone. They lead...
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Go with another company. My hot water tank broke called to submit a claim told them I have 4 kids and that need it fixed asap. Was told I would be bumped to emergency dispatch and received no response from this company in 3 days. Finally had to break down and buy and install one myself. This...
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My HVAC claim was initiated in May and is still not resolved. My home has been without air conditioning all summer and now without heat as temperatures dip below freezing. I have taken 3 days off work to wait for a HMS Home Warranty service provider that never showed up. I’ve spent a week attempting to resolve...
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Service
Thalleo spends NO RECOMMENDATION! A friend gave me a coupon for a 1-hour massage for a couple. I will explain below why I have a claim: 1. When trying to call the salon and make an appointment (early September), the salon could not be called. I had to drive and make an appointment in person. It should be noted that in the salon we were not greeted by a very pleasant woman, Sanita or some similar name (we learned this from the certificates during the massage). The registration was possible only after more than a month, although the coupon stated - used today.2. Before the massage, I was sent a text message asking me to delay the massage for 20 minutes. We arrived 20 minutes later and got to sit for another 25 minutes. 3. About the massage itself: it was not a massage, but a caress that lasted 30 minutes. It should be noted that neither the feet nor the wrists were massaged.When I massaged the front of my body, my breasts were not covered. 4. After 30 minutes of 'massage' we wrapped us in a film and left for 20 minutes without explaining anything.5. Then came and asked if we would take a shower. After staying in that oily mud, there was a great desire to rinse. The door of the shower stall fell out, the shower gel bottle was empty.6. When we left, we did not meet any of the employees in the salon. We waited and left because they didn't seem to care how we liked them.7. It should be noted that in the cabin the staff moved like horses in the corridor, the steps were very loud, and all the private conversations of the cabin staff could also be heard. Also, for one of the masseuses, the primary school child was in the salon, walking around, looking for a mother, talking loudly, and so on. You could already understand that, but after such a massage - I was shocked by everything. I believe,that this salon is very very low level. This was my birthday present, which cost around 30 dollars. No one would ever recommend spending.
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