Update by user May 03, 2021 I started another support ticket after calling the service number today. It was closed out in the same day and I was given the support number...again. Original review posted by user May 03, 2021 Ok, so I received my monitor about 4 days ago. The problem is that it was damaged. It's a G27-20 gaming laptop (Legion.) I do an e-ticket and I check on the status of it approximately 4 days later. It's automatically closed for some reason. I call back the toll free number that I was provided with. This is where the fun starts. 7 different calls and people. "Refer to the sales support line." I was referred back to the original number or transferred to the wrong department 7 times. Literally. I just want a replacement for the broken monitor that I bought. User's recommendation: I can't really give any. I've never seen a customer dept that gives the runaround all day before.