Since the UK left the EU eSpares have abandoned their BFPO customer base without any explanation or reason. Brexit brought with it new regulations for the shipping of items from the UK to addresses inside the EU, particularly to BFPO addresses in the EU. Compliance with the regulations for BFPO post is quite simple. UK VAT is removed from the order total, a CN22 (or 23) customs declaration is attached to the item and the item shipped using normal domestic routes and domestic rates, the MOD is responsible for onward delivery to the final BFPO location. On arrival at the BFPO destination, VAT is paid at the local rate, along with any additional duties levied against the delivery. 99% of UK companies found the transition to these rules simple, but eSpares deliveries are being returned due to non compliance, with eSpares stating by email that the customer has returned the items, which is simply not true! Why has eSpares decided not to comply with new postal regulations and chosen to simply abandon their BFPO customer base instead?