10 Mar, 2021 → by ClaimboUser912179
Failure to deliver flowers to a funeral on time
2
I most definitely would not recommend ava's flowers; I underwent the worst experience ever ordering flowers. Sadly, I ordered flowers for the death of a good friend's loved one - the order arrived late, actually after the funeral. I was lied to about the status & delivery of the flowers, transferred to at least 8 different agents, and they even screwed up what flowers I ordered. The agents could barely speak english and could not give a reliable/correct response to when they would be delivered. Ava's preaches they are a "family owned business" but in reality they are nothing more than a middleman. I will never order flowers from them again and will ensure everyone I know won't either - a huge disappointment at a time when flowers were needed the most; what's worst is I paid several additional fees (service, delivery, etc) and was not even offered a partial reimbursement for their incompetence!!! I highly discourage anyone from using them - horrible experience!!!