Horrible Service!!!! I ordered 4 tickets from them. I did not receive the tickets timely, so I tried call to find out status. I never got a response, so I tried to cancel the order. Their support numbers sounded like a 1980's answering machine in someone's kitchen. I tried every option to try and get a response to no avail. I finally just drove to the arena and luckily the ticket office was open. Then I really found out how bad these guys were. I got box seats to the event for $20. They crooks charged me $45, then a service fee and delivery (this was email delivery!!!) which cost another $13,24 per ticket for a total of $58.24 or 191% MARK UP!!!!!! What Crooks!!! I had to purchase the tickets at the arena for the event because it was the next day. When I got home, I finally got a call back from support basically telling me no refunds, so tough cookies.... I immediately called my credit card company and they put the order in dispute which ultimately ruled in Song Ticketing Favor. So I was out several hundred dollars for the tickets I never downloaded or used since I had to purchase the tickets directly. I got the dispute documentation from my credit card company today and Song Ticketing/Event Tickets Co/or Eventticket, or whatever their name is. bascally said in capital letters: ALL SALES ARE FINAL, and that if they lost the dispute they would turn the card holder (me) over to a collections agency. AVOID THESE PEOPLE AT ALL COST!!!!!!!!!!!!!!!!!!