Let this serve as a complaint base on the terrible experience I had with the cashier name "Romalda" at store 00586 on April 07, 2021. I purchased some items at another location and stopped at this particular location to exchange or return depending on what l find after looking around. I walked into the store with my items in one of the reusable bags l also bought from another location for $1. After looking around l found some things l wanted to exchange so l proceed to the check-out where l encountered "Romalda". No greeting, no eye contact from "Romalda" when l walked to her register. Handed her my receipt and communicated to her l had some items I wanted to exchange...no response. She rang up my items and finally looked directly at me and asked "Is that it?" l replied "Yes" she said "What about the bag?" pointing to the reusable bag l came into the store with. I responded "That's mine, l brought this bag in with me" "Romalda" had the audacity to roll her eyes and say "Oh sure, if you say so" This rude, presumptuous fool of an individual was insinuating that l was trying to steal a $1 bag and l was highly annoyed, screwed it l was pissed!!! This person had publicly insulted me in front of everyone in close proximity by calling me a thief. Is this the way you train your employees to treat customers Burlingtion??? On my way out l ask to speak to the manager and l conveyed my negative experience with "Romalda" the cashier. Jordyn K. the Manager was appalled and apologetic, she said she would speak to "Romalda" about her behavior. "Romalda" needs to be reprimanded, her customer service skills needs drastic improvement and Burlington should consider additional training because her attitude is bad for business!! Georgia J