I booked a complaint on 6 th February for four defective ceiling 15 W lights of your company.Despite my reminders on various dates & even speaking to your zonal manager the job is still pending.Your zonal manager promised that these lights were supposed to be received from mumbai & had arrived in Ambala three days ago.I was promised that the job will positively be done on Saturday but it is agonizing to inform that it has not been done till date.Request attend.This delay reflects bad on your company’s reputation & business will certainly differ.